Auto Marketplace Platform
Vehicle listing platform optimization and dealer CRM system for a major used car dealer in Central Europe.
Challenge
A major used car dealer in Central Europe needed to modernize their online vehicle listing platform and dealer CRM. The existing system suffered from slow search performance, poor mobile experience, and disconnected dealer workflows that led to missed leads and inconsistent customer follow-up.
Solution
We rebuilt the vehicle listing platform with Elasticsearch-powered search that delivers results in under 100ms across 50,000+ listings. The dealer CRM automates lead assignment, follow-up reminders, and customer journey tracking. The mobile-first redesign increased mobile conversion by 55%.
Team Composition
Technology Stack
Key Outcomes
55% increase in mobile conversion rate
Search response time reduced from 3s to under 100ms
Lead response time improved by 70%
Dealer satisfaction score increased from 6.2 to 8.8/10
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